C32 – Bodily Injury Claims



Learn the basics of human anatomy and physiology and how they are important to the insurance adjuster. The investigative process is outlined and the factors involved in claim evaluation and negotiation are considered. Injuries that are likely to be encountered and the medical treatment normally prescribed are discussed. You will study how medical reports should be interpreted. Rehabilitation and the role of the adjuster in the process are introduced. We recommend this course for everyone associated with Claims.

Chapter Outlines:

  • Investigation, evaluation and negotiation
  • Basic anatomy and physiology
  • Traumatic injuries and their treatment
  • Psychological disorders
  • Disability
  • Rehabilitation
  • Medical-legal reports and independent medical examinations






  1. SB
    October 15th, 2009 at 05:52 | #1

    Does anyone have past exams?

  2. admin
    October 15th, 2009 at 21:52 | #2

    I will look around, I have a huge stack of exams to scan and sort through.

  3. SB
    October 28th, 2009 at 13:44 | #3

    Thank you. I greatly appreciate this. My final is taking place in the beginning of Dec

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